MUSCULOSKELETAL DISORDERS AND JOB SATISFACTION AMONG OPERATORS IN AUTOMOTIVE ASSEMBLY JOBS

MUSCULOSKELETAL DISORDERS AND JOB SATISFACTION AMONG OPERATORS IN AUTOMOTIVE ASSEMBLY JOBS

Mohd Hanifiah Mohd. Haniff , Ahmad Rasdan Ismail and Baba Md. Deros

Abstract: Assembly processes occupy an important position in the automotive industry. Research has explored the association of psychosocial and work organization factors such as job satisfaction and work stress with both lower and upper extremity musculoskeletal disorders. Thus, this study aims to examine the discomfort level base on ergonomics factors and to determine discomfort distribution body relating with the task made. In addition, this study carried out to analyze a core factor that contribute to the worker productivity in determining the features interaction among comfort level, environmental factors (noise, temperatures and evidence light) and workstation dimension. Two hundred and ten samples of operators were derived from five automotive manufacturing companies to identify the dominant factors. This study will be carried out using questionnaire in those factories and data gathered will be analyzed using SPSS software. In the data analysis, research showed that the left shoulder is part of the body most involved in a lot of activity like lifting, pulling, twisting, carrying and holding. Apart from that, majority of respondents reported that their works are exposed to a high level of noise and it was a dominant factor associated with productivity. Improvement must be made and companies must have a particularly important role in establishing a balance between job satisfaction and working methods, and the protection of employees' health, safety and other interests.

Keywords: Musculoskeletal disorders, job satisfaction, automotive industry, assembly work, environmental factors.

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